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CP-95 Face Mask Support.

Need help with your CP-95 Face Mask? Find instruction documents, frequently asked questions, and information on how to reach our support staff.

Product guides

Instructions for Use

View guide

Strap Assembly Instructions

View guide

The sizing guide

Each face is unique. To ensure the best possible mask fit, we recommend measuring your face with the following steps.

Measure using a piece of string

Using a piece of string (or clothing measuring tape) measure the following dimensions. Once completed, place the string next to a tape measure to find your size.

1

Bridge of nose to bottom of chin (length)

Measure from the bridge of your nose down to the bottom of your chin. Make sure to measure over the tip of your nose to ensure an accurate measurement for the length.

2

Cheekbone to cheekbone (width)

Now, measure from the edge of each cheekbone over the bridge of your nose to ensure an accurate measurement for the width.

Now reference your width and length against the sizing chart to determine your mask size.

Mask size
Face dimensions
Small
Length
9 - 16 cm
3.5 - 6.3 in
Width
9 - 15 cm
3.5 - 6 in
Medium
Length
14 - 21 cm
5.5 - 8.25 in
Width
14 cm & up
5.5 in & up

* Please note, sizing guide is intended to provide an estimated measurement for face mask fit only. Due to variations in face shapes and measuring errors, we cannot guarantee exact sizing.

Frequently asked questions

Have a question about the CP-95 Face Mask? Below is a list of answers to frequently asked questions.

Can I return my CP-95 Face Mask or filters?

For more information about Continuous Composites’ Return Policy, please view here.

Can I exchange my CP-95 Face Mask for a different size?

We do not accept any returns to guarantee the highest level of protection against contamination. CP-95 Face Mask items cannot be resold for health reasons. ALL SALES ARE FINAL. Please view our Return Policy here for further details.

Why no returns or exchanges?

Continuous Composites is committed to providing the best possible protection and safety with CP-95 Face Mask products. The products are produced and packaged to ensure maximum protection against contamination and exposure.

Can I cancel my order?

Visit our Return Policy page here to learn more about our cancellation policy.

What if my products are damaged?

Please review our Return Policy here for further details regarding damaged or defective items.

How do I know what size CP-95 Face Mask will fit me best?

Please visit the product pages for the face masks to see the difference in dimensions. The medium face mask fits 75% of users. It is designed with a flexible seal around the face to accommodate varying face shapes with two adjustable straps to tighten or loosen the mask, as necessary. The small face mask is designed for more petite faces. The details for each mask are included below. Please view the Face Mask Sizing Guide for instructions to measure the best fit for you shown above.

Medium:
Dimensions: 4.90" x 4.35" x 2.63"
view here

Small:
Dimensions: 4.50" x 3.98" x 2.63"
view here

Can I pick-up my order at the Continuous Composites’ HQ in downtown Coeur d’Alene?

At this time, individuals cannot come into the office due to COVID-19 work from home policies at Continuous Composites. It is our number one priority to keep our employees and community safe, and we appreciate your understanding.

How often should I replace my CP-95 Face Mask filter?

The recommended guidance for replacing the CP-95 Face Mask filters heavily depends on the environments the user is exposed to and how often the mask is worn. Due to the many factors and variables specific to each user, Continuous Composites cannot provide guidance or recommendations for filter replacement frequency. We specifically priced replacement filter media low to minimize the cost burden of filter replacement. We appreciate your understanding.

The CP-95 Face Mask has been authorized by an FDA Emergency Use Authorization (EUA) for source control use by the public and healthcare personnel to help prevent the spread of infection or illness during the COVID-19 pandemic. The face mask has not been FDA cleared or approved. Continuous Composites’ team has carefully studied and engineered the CP-95 Face Mask in pursuit of rapid testing and certification.

What filter media is used in the CP-95 Face Mask?

The CP-95 Face Mask has been authorized by an FDA Emergency Use Authorization (EUA) for source control use by the general public and healthcare personnel to help prevent the spread of infection or illness during the COVID-19 pandemic. The face mask has not been FDA cleared or approved. Continuous Composites’ team has carefully studied and engineered the CP-95 Face Mask in pursuit of rapid testing and certification.

Several of our filter media are being pre-tested to verify datasheet performance as it relates to NIOSH and FDA certification and approval.

Filtration performance
BFE Efficiency
> 99.939%
VFE Efficiency
> 99.856%
Air Permeability**
> 400 CFM

How do I assemble my straps to the CP-95 Face Mask?

For more information on strap assembly, please see the instructions here. View the assembly instruction animation here.

What is an account?

When purchasing from Continuous Composites, you can either create an account or check out as a guest. An account allows you to check your order status, review your order history, and manage your customer profile. If you'd like to sign up for an account, click here.

How do I edit my shipping address or payment method?

Simply log into your account to make any necessary changes or email us at support@cf3d.co.

Do I need an account to order CP-95 Face Mask products?

No, you can always checkout as a guest.

What types of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, Google Pay, Apple Pay, and Shop Pay. We do not accept cash, personal checks, or money orders as payment.

Where do you ship?

Continuous Composites currently ships to all 50 United States. CP-95 Face Mask products are only sold in the United States.

How much does shipping cost?

Shipping costs vary based on your location. Shipping is free for orders over $500.

How long does it take to get my order?

Once your order is placed, you’ll receive an email with tracking information as soon as your package is en route. Shipping is estimated to take between 7 –12 days.

Still have questions?

We are here to help. If you need further assistance, please reach out to our friendly support staff.

support@cf3d.co
The best way to get answers quick.
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